Fault Control section has been entrusted with the job of coordinating between different field units with the aim of restoring the faulty circuits/ systems in the shortest possible time. The process involves analyzing and sectionalizing the faults and pursuing with the concerned stations. Fault Control centers handle complaints received from departmental as well as other users of leased (long distance) circuits. For speedy pursuance of fault & restoration, end users of long distance leased circuits may book complaints with F/C units mentioned below and if F/C personnel is not available, complaints may be lodged in respective maintenance divisions as the case may be :-
Station Name |
Contact Person |
Phone No |
Fax No |
Mobile No |
Kolkata |
DE/ FC |
033-2230-5826 |
22103544 |
09432000301 |
|
Sr. SDE/ FC |
033-2242-6654 |
|
|
|
FC System |
033-2230 6416/9054 |
|
|
Patna |
DE/ FC |
0612-2225058 |
2225043 |
09431000456 |
Cuttack |
SDE/ FC |
0671-2610151 |
2618351 |
09437068819 |
Guwahati |
DE/ FC |
0361-2540319 |
2540319 |
09435000667 |
Shillong |
SDE/ FC |
0364-2224343 |
2222733 |
09436706512 |
Ranchi |
SDE/ FC |
0651-0018177 |
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